16 standards
Safe hands,every visit.
The standards every Integral team follows in your home.
Team screening
4 standards
Everyone who enters your home is vetted and trained before their first visit.
- Reference checks before hiring
- Background check before working in a home
- Paid training shifts alongside a team lead
- Photo identification carried on every visit
Your home and belongings
4 standards
Your space, your rules, followed every time.
- Access details kept separately and shared only with the assigned team
- Keys tagged with a code, never your address
- Breakages reported to you the same day
- House notes followed on every visit
Products and equipment
4 standards
Effective cleaning without harsh fumes.
- Plant-based, low-scent products by default
- Steam for floors and high-touch surfaces
- Colour-coded cloths for kitchens and bathrooms
- Your own products used on request
Health and hygiene
4 standards
Habits that protect your household and our team.
- Team members stay home when unwell and we reschedule
- Hands washed on arrival and between rooms
- Indoor shoes or shoe covers in every home
- Cloths laundered hot after every visit
Our commitment
If anything about a visit does not meet these standards, tell us. We will look into it, tell you what we found, and agree on how to put it right.
Questions about safety?
Talk to a real person, or send your details and we will reply with a clear answer.